Terms of Services
By using the Ratoonapps.com web site (“Service”), all services of Ratoon Apps. (“Ratoon”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).
Ratoon reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, are subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.
Violation of any of the terms below will result in the termination of your Account. While Ratoon prohibits such conduct and Content on the Service, you understand and agree that Ratoon cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
You must be 16 years or older to use this Service.
You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
You are responsible for maintaining the security of your account and password. Ratoon cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have access to your account).
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Payments and Refund Terms
A valid credit card is required.
There will be no refunds or credits for setup fees, partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
Ratoon will use commercially reasonable efforts to have the application approved by the appropriate PWA platform provider. Although there is a high likelihood of approval, we do not and cannot guarantee acceptance. If your application is denied by the appropriate PWA platform provider you may cancel your account, however there are no refunds under any circumstances.
Cancellation and Termination
Term. This Agreement will be in effect from the time that the Service(s) are activated until (1) it is terminated as provided for by this Agreement or by any addendum to this Agreement or (2) it is replaced by a revised Agreement.
Cancellation. You must cancel your subscription before your monthly renewal date and prior to debiting of funds to Ratoon in order to avoid the next billing (each Monthly Period). We will bill the monthly subscription fee plus any applicable taxes to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information). WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SERVICE PERIODS. Ratoon shall not refund to You any fees paid in advance of such cancellation and You shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation; further, You shall be obligated to pay 100% of all charges for all Services remaining in the Term
Cancellation. To cancel, go to the “Dashboard” on our website and follow the instructions for cancellation. All cancellations must be made in writing, via email, to firstname.lastname@example.org. Sending an email to any other Ratoon email address shall not constitute as a proper notification of cancellation.
Your Obligations Upon Cancellation. Once an email is sent to email@example.com regarding cancelling your services, a Ratoon representative will reach out to you for a close out interview within 48 hours. This exit interview is mandatory to cancelling your services and Ratoon will continue to bill your account if your exit interview does not occur within two (2) weeks.
Ratoon reserves the right to refuse service to anyone for any reason at any time.
100% Satisfaction Guarantee Terms
If for whatever reason you are unsatisfied with your Progressive Web application within the first month of service, Ratoon guarantees to refund the first month of service with no questions asked. Ratoon is backed by a 100% satisfaction guarantee.
This guarantee does not apply to months after a full month of service has passed and only applies to the initial month of service with Ratoon .
Modifications to the Service and Prices
Ratoon reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
Ratoon shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
From time to time, Ratoon may issue an update to the Ratoon application which may add, modify, and/or remove features from the application. These updates may be pushed out automatically with little or no notice, although Ratoon will do everything in its power to notify you in advance of an upcoming update, including details on what the update includes.
Copyright and Content Ownership
We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by using the Ratoon application to create your PWA application, you agree to allow others to view and share your Content.
Ratoon does not pre-screen Content, but Ratoon and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
The look and feel of the Service is copyright 2017 Ratoon , LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Ratoon.
Ratoon may make certain software available to you through the Service. If you download or otherwise use the software from the Service, the software, including all files and images contained in or generated by the software, look and feel, HTML/CSS, visual design elements, and accompanying data (collectively, “Software”) are deemed to be licensed to you by Ratoon , for your personal and noncommercial use only. Ratoon does not transfer either the title or the intellectual property rights to the Software, and Ratoon retains full and complete title to the Software as well as all intellectual property rights therein. You may not sell, redistribute, or reproduce the Software, nor may you decompile, reverse-engineer, disassemble, or otherwise convert the Software to a human-perceivable form.
You grant Ratoon a license to use the materials you post to the Services. By posting, downloading, displaying, performing, transmitting, or otherwise distributing user content to the Service, you are granting Ratoon , its affiliates, officers, directors, employees, consultants, agents, and representatives a license to use user content in connection with the operation of Ratoon , its affiliates, officers, directors, employees, consultants, agents, and representatives, including without limitation, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat user content. You will not be compensated for any user content. By posting user content on the Service, you warrant and represent that you own the rights to the user content or are otherwise authorized to post, distribute, display, perform, transmit, or otherwise distribute user content.
When accessing or using the Services, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Services is at all times governed by and subject to laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any party’s copyrights, trademarks, patents, trade secrets, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property, and you shall be solely responsible for any violations of any laws and for any infringements of any intellectual property rights caused by any content you provide, post, or transmit, or that is provided or transmitted using your user name or user ID. The burden of proving that any Content does not violate any laws or intellectual property rights rests solely with you.
All Ratoon content included on its site, its Software, and through the Service is the property of Ratoon and is protected by U.S. and international intellectual property laws.
Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
Technical support is only available via email and phone. The technical support email address is firstname.lastname@example.org. Our live phone support hours are available 9-5 EST, Monday through Friday, which can be reached by dialing 1-772-834-8142. Email support is available.
You authorize the Company to use, reuse, and to grant others the right to use and reuse, your Content, and any reproduction or simulation thereof, in any form of media or technology now known or hereafter developed, both during and after your use of the Services, for any purposes related to the Service.
You understand that Ratoon uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, or any other Ratoon service.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Ratoon .
We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Ratoon customer, employee, member, or officer will result in immediate account termination.
You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
You must not transmit any worms or viruses or any code of a destructive nature.
Ratoon does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
You expressly understand and agree that Ratoon shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Ratoon has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
The failure of Ratoon to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Ratoon and govern your use of the Service, superseding any prior agreements between you and Ratoon (including, but not limited to, any prior versions of the Terms of Service).
In no event shall Ratoon liability to you exceed the amount actually paid to Ratoon by you during the preceding 12 months.
SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INDIRECT, INCIDENTAL, SPECIAL AND/OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Your rights under GDPR
In particular, but without limitation, you may have the following rights under European General Data Protection Regulation :
Right of access
Right to rectify personal data
If we process your personal data, we always endeavor to ensure that your personal data is accurate and up-to-date. If your personal data is inaccurate or incomplete, you have the right to rectify the data at any time. You can also change the information you provided in the settings of your Ratoon Account.
Right to erasure of your personal data or right to restriction of processing
You can also delete your information at any time by deleting your Ratoon account in the account settings. The deletion of your Ratoon account will lead to a termination of the Ratoon account agreement and prevent you from using the Ratoon account service.
Right to withdraw your consent
If you have given your consent to the processing of your personal data you also have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on the consent before the withdrawal. To exercise this right you may at any time contact us or you may use the withdrawal mechanisms provided within the respective Ratoon Account Services.
Right to data portability
You may have the right to receive your personal data in a structured, commonly used and machine-readable format, or to transmit this data to another controller. To exercise this right you may contact us at any time.
Right to object
Right to lodge a complaint with supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority located in the European Union. You may also contact the Data Protection Supervisor.